FAQs
Frequently Asked Questions
Vezan offers a range of lawn mowers designed for different lawn care needs. Product pages include relevant specifications, features, and other details to help customers select a suitable mower.
Select the Vezan lawn mower you want, add it to your cart, and proceed to checkout. Enter your shipping and payment details, then review your order before completing the purchase.
Once your order ships, we will email you the tracking number. You can also check your order status using our Track Your Order page.
Orders are processed within 1–2 business days, Monday–Friday. Our order cutoff is 5:00 PM Eastern Time. Estimated total delivery time is 5–8 business days.
We accept PayPal. All orders are charged in US dollars (USD). We do not accept cash on delivery, personal checks, or direct bank transfers.
Product specifications are listed on each product page. If you need information that is not listed, please contact support@vezan.shop before ordering.
Returns are handled according to the store's published return policy. Before placing an order, customers should review the return policy for eligibility, return timeframes, conditions, and applicable return requirements.
If your order arrives damaged, incomplete, or different from the product ordered, contact customer support as soon as possible. Provide your order details and relevant information so the issue can be reviewed according to the store's policies.
Customers can contact Vezan through the contact details provided on the website. For order-related questions, include your order number and relevant details to help the support team assist you.
Shipping, delivery, return, and refund information is available through the relevant policy pages on the website. Customers should review these policies before completing an order for complete and current information.
Business Information
- Vezan
- Monday – Friday
- 9:00 AM – 5:00 PM (ET)
- support@vezan.shop
- 595 E Rich St, Columbus, OH 43215, United States